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Privacy Policy

Last updated: November 11, 2025

Introduction

Welcome to Nekokoto. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Japanese learning application.

Information We Collect

We collect the following types of information:

  • Account Information: When you create an account, we collect your email address and username.
  • Learning Progress: We store your progress data including kanji, vocabulary, and radical learning statistics.
  • Usage Data: We collect information about how you interact with the app, including study sessions and quiz results.
  • Device Information: We collect device type, operating system, and app version for technical support purposes.

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining the Nekokoto service
  • Tracking your learning progress and customizing your experience
  • Improving app functionality and user experience
  • Sending important updates about the service
  • Providing customer support

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase as our backend provider, which implements comprehensive security measures including:

  • End-to-end encryption for data transmission
  • Secure authentication protocols
  • Regular security audits and updates
  • Database backups and disaster recovery

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

  • With service providers who assist in operating our app (e.g., Supabase for data hosting)
  • When required by law or to protect our legal rights
  • With your explicit consent

Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of your personal data
  • Correction: You can update or correct your information
  • Deletion: You can request deletion of your account and associated data
  • Export: You can export your learning progress data

Account Deletion

If you wish to delete your Nekokoto account and all associated data, please follow these steps:

  • Send an email to support@nekokoto.com from the email address associated with your account
  • Include "Account Deletion Request" in the subject line
  • In your message, confirm that you want to permanently delete your account and all learning data

Once we receive your request, we will:

  • Process your deletion request within 30 days
  • Permanently delete your account, profile information, and all learning progress
  • Send you a confirmation email once the deletion is complete

Important Note

Account deletion is permanent and cannot be undone. All your learning progress, including kanji, vocabulary, and radical data will be permanently removed. Please consider exporting your data before requesting deletion if you wish to keep a record of your progress.

Children's Privacy

Nekokoto is intended for users of all ages. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

Questions about this Privacy Policy?

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: privacy@nekokoto.com